- #PROPRESENTER 6 DISPLAY ISSUES HOW TO#
- #PROPRESENTER 6 DISPLAY ISSUES MOVIE#
- #PROPRESENTER 6 DISPLAY ISSUES DRIVER#
It does sound like a video card issue to me, but I do not know how to diagnose it, and if it is why does the splitter seemingly make it stop? Restarting Finder does nothing, Force Quitting and/or closing PP does not clear the frozen image from the output, only rebooting/restarting the computer clears the frozen output image. We had not used that computer for PP in about a year, but had recently updated to PP 5 from 4 just in case. Then the control room computer froze too. In fact when it froze 30 minutes before the first of 3 Sunday services (after freezing Saturday night), I connected the computer in the control room (iMac 10.7.5 also) to the switcher via same HDMI inputs and used the frozen computer for the stage display only. I haven't tried to do anything else after the freeze like play a DVD. The countdown clock freezes with the output, but in PP in continues to run. The mouse still works, we can advance slides within PP and the stage monitor continues to work. When it "freezes", only the preview window in PP and the output to the switcher freezes (thus the title of the post). So if the splitter continues to work, I'll go that route and see. They think it's the HDMI, but won't commit to that being the fix. I've asked the PP techs if converting to SDI and inputting via BCN would solve the problem, and as usual they say try it and see.
Sometimes we play 3-5 minutes of a DVD on Friday night, no reported problems there. It's very fast and does not have a lot of useless junk stored on it. It runs a total of 12 -15 hours a week at most for the past 4-5 years. We have no editing software, etc on this computer, we use it to run PP on Friday, Saturday and Sunday services, band practice on Wednesday, maybe a funeral or 2 per month. We don't use this computer for much more than some minor word processing to import the sermon scriptures into PP. I appreciate your time and input on this. You're all up to date when you run Apple's software update? (besides updating to Yoesmite)
#PROPRESENTER 6 DISPLAY ISSUES DRIVER#
If it does, something might be wrong with the graphics card.Ĭan you output any other way into the switcher from the iMac besides HDMI? When it freezes up do you mean it hard locks? You can't hit cmd - option - esc and force quit it? That makes me think it's some type of driver issue or possibly something with the graphics card itself.
#PROPRESENTER 6 DISPLAY ISSUES MOVIE#
No song lyrics or anything.įreezing doesn't happen in any other programs? Say if you run a movie or something does it lock up? Might be worth testing. Never had problems with freezing and I throw all types of stuff at it, but it's mainly for video playback of clips. Updated every version since then and using it on Yosemite now with a 1 M/E (non 4k) switcher. I run the latest PP on my Macbook Pro all the time and I think I started it using it on OSX Lion. I guess, but what you're describing isn't exactly stable so you might as well take the chance to fiddle with stuff.
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